Service Agreement
By using our services, you agree to these terms and conditions. Geek Connect provides technology repair and support services subject to these conditions. These terms constitute a legal agreement between you and Geek Connect.
Service Description
Geek Connect provides professional repair and support services for laptops, desktops, smartphones, tablets, printers, cameras, TVs, gaming consoles, and home appliances. All services are performed by qualified technicians.
Service Limitations
Important: Results may vary based on device condition and issue complexity. All repairs are subject to diagnostic evaluation. Some devices may not be repairable due to age, damage, or parts availability. We reserve the right to decline service on devices deemed unrepairable.
Pricing and Payment
Prices and availability are subject to change without notice. Final pricing will be confirmed before service begins. Payment is due upon completion of services unless other arrangements have been made. We accept various payment methods as specified at the time of service.
Warranty
We provide a 30-day warranty on all repair services. This warranty covers the specific repair performed and does not extend to other components or issues. Warranty is void if device is tampered with or damaged after repair.
Data Responsibility
Critical: Customers are responsible for backing up their data before service. We are not responsible for data loss during repair processes. While we take precautions to preserve data, repair processes may result in data loss.
Liability Limitations
Our liability is limited to the cost of the service performed. We are not responsible for consequential damages, lost profits, or indirect damages. Microsoft, Apple, Samsung, and other brand names are trademarks of their respective owners. We are an independent service provider.
Device Condition and Acceptance
We reserve the right to refuse service on devices that pose safety risks or are beyond economical repair. Diagnostic fees may apply regardless of repair decision.
Microsoft Advertising Compliance
This website and our services comply with Microsoft Advertising policies. We are an independent service provider and are not affiliated with Microsoft Corporation or other manufacturers unless specifically stated.
Governing Law
These terms are governed by applicable local and federal laws. Any disputes will be resolved through binding arbitration.
Contact Information
For questions about these terms, contact us at:
Email: support@geek-connect.us
Address: 3322 Hazelwood Dr, Des Moines, IA 50310
Support: Available via chat on our website