Service Results and Limitations
Geek Connect provides technology repair and support services with professional expertise and care. However, results may vary based on device condition and issue complexity. We cannot guarantee successful repair of all devices in all circumstances.
Trademark and Brand Disclaimers
Microsoft, Apple, Samsung, Google, HP, Dell, Lenovo, Sony, Canon, Epson, Nintendo, PlayStation, Xbox, and other brand names mentioned on this website are trademarks of their respective owners. We are an independent service provider and are not affiliated with, endorsed by, or sponsored by these companies unless specifically stated otherwise.
Data Responsibility and Risk
Critical Warning: Customers are responsible for backing up their data before any service is performed. While we take reasonable precautions to preserve data during repair processes, we are not responsible for data loss that may occur during diagnosis, repair, or testing procedures.
Data Loss Scenarios
- Hardware failure during repair
- Necessary data wiping for virus removal
- Operating system reinstallation
- Component replacement procedures
- Diagnostic testing that may corrupt data
Device Condition and Repairability
Some devices may not be repairable due to:
- Extensive physical damage
- Age and obsolescence
- Unavailability of replacement parts
- Cost of repair exceeding device value
- Manufacturer design limitations
- Safety concerns
Professional Service Standards
Our technicians are experienced professionals committed to quality service. However, we cannot guarantee successful repair of all devices in all circumstances. Technology repair involves inherent risks, and some issues may not be resolvable despite professional expertise.
Microsoft Advertising Compliance
This website and our advertising practices comply with Microsoft Advertising policies and guidelines. All claims about our services are based on typical results and professional capabilities. Individual results may vary based on specific circumstances.
Pricing and Service Changes
Prices quoted are estimates based on initial assessment. Final pricing may change based on diagnostic findings and actual repair requirements. We reserve the right to adjust pricing based on labor requirements, parts costs, and service complexity.
Warranty Limitations
Our 30-day warranty covers the specific repair performed and does not extend to:
- Pre-existing conditions
- Unrelated component failures
- Damage caused after repair
- Normal wear and tear
- Customer misuse or abuse
- Environmental damage
Third-Party Services and Parts
When third-party parts or services are used, their respective warranties apply. We are not responsible for defects in third-party components beyond our control.
Limitation of Liability
Our liability is limited to the cost of the service performed. We are not responsible for:
- Consequential or indirect damages
- Lost profits or business interruption
- Data loss or corruption
- Emotional distress
- Third-party claims
Independent Service Provider
Geek Connect operates as an independent service provider. We are not an authorized service center for any specific manufacturer unless explicitly stated. Our services are provided independently of manufacturer warranties, which may be voided by non-authorized repairs.
Legal Compliance
This disclaimer is designed to comply with applicable consumer protection laws and Microsoft Advertising requirements. Our goal is to provide transparent information about our services and their limitations.
Questions and Concerns
If you have questions about this disclaimer or our services:
Email: support@geek-connect.us
Address: 3322 Hazelwood Dr, Des Moines, IA 50310
Customer Support: Available via chat on our website